Device Management
MobileCare™ Mobile Device Management Service
Easily keep your mobile devices up-to-date and in tip-top shape
Your mobile workforce is a critical part of your business and with the growing number of mobile devices out in the field, it’s important that your business has a comprehensive solution to manage them.
With DecisionPoint System’s MobileCare Mobile Device Management you get just that, delivered with state of the art tools from experts in the field. DecisionPoint takes the complexity out of managing your mobile devices and leaves you to focus on what you do best: running your business.
Mobile Device Management Features
A subscription to Mobile Device Management enables DecisionPoint’s highly trained staff to remotely manage each mobile device as though it were right in their hand. With that capability, DecisionPoint personnel can:
Troubleshoot problems
Provide software updates
Provide security updates
Remotely disable lost or stolen devices
Re-configure corrupted mobile devices
And all this while your workforce is out in the field. Quarterly software and security updates will also ensure that your mobile workforce is up-to-date and secure, keeping you at the top of your game. Additionally, standard reporting provides software package levels, software distribution status and remote resolution statistics. And in the event that an OS update is needed, DecisionPoint can provide that as well for a modest add-on fee.
A Closer Look at Remote Control
Remote Control is one of the leading features and allows the trained professionals at DecisionPoint to directly connect to your mobile device and essentially manage it as though in-hand. With full control of “everything”, the experts have the ability to:
Control the device
Stop Processes
Grab a file off the device
And many more options, all remotely.
Added Security
Device Management can also provide a higher level of security to your mobile operations, enabling you to reduce the threat of unauthorized access to your network. With a growing number of devices out in the field it is increasingly important that you have a way to make lost or stolen devices inactive. With the ability to remotely disable devices, DecisionPoint can reduce this risk.
How We Deliver
Should a problem arise out in the field, simply contact DecisionPoint to remedy the situation. Our expert staff will diagnose the problem and remotely correct the issue. This ensures that your mobile workforce can remain productive while also minimizing the costs associated with replacement devices or sending devices in for service. This bundled subscription is the ultimate solution to support and maintain the mobility of your business.
Next Steps
