Express Depot
MobileCare™ Express Depot
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Minimize hassle while maximizing productivity
Businesses dependent on mobile computers can’t afford downtime waiting on units to be repaired. Downtime means reduced productivity and customer satisfaction. In this fast-paced business world, you need a service you can rely on to get you up and running again quickly. With MobileCare Express Depot, there is no need to worry about downtime and inefficiency. Providing a spare pool of devices and mobile computer expertise, DecisionPoint can easily keep your business on track.
Keeping your Business Mobile
Minimizing downtime resulting from broken equipment is simple with MobileCare Express Depot. When a unit fails or is damaged, DecisionPoint provides a solution to keep your employees productive. MobileCare Express Depot provides a spare pool of devices configured for you and with each service request these devices will be rotated through your spare pool. You can quickly and easily submit a service request by emailing or calling DecisionPoint and as soon as a request is received, DecisionPoint will substitute your disabled unit.
MobileCare™ Express Depot Features
No one enjoys the headache and hassle associated with damaged devices, but by relying on the experts at DecisionPoint this pain can be minimized. MobileCare Express Depot provides same day shipment of a substitute device that will be:
Ready for use
Configured for your operation
Loaded with your applications
The replacement device will also ship with a return air bill so that your defective device can be returned to our Service Center as quickly as possible without any hassle. DecisionPoint will then work with product manufacturers to ensure that your damaged device is repaired in a timely manner. You can also contact DecisionPoint if you have any questions regarding the status of your damaged device. This information can be provided over the phone, through email, or in daily or weekly updates.
Why MobileCare™ Express Depot is Better
MobileCare Express Depot provides a cost-effective way to eliminate the hassle of dealing with broken and damaged equipment, while also keeping your employees productive and your customers happy. With the increasing dependency on mobile computers you need a higher level of service to reduce downtime and stay efficient. With MobileCare Express Depot you receive that level of service; enabling you to continue to provide a higher level of service to your valuable customers.
Next Steps
