Software Support
MobileCare™ Software Support
Extending the life of your software investment never got easier or more economical
DecisionPoint prides itself in not only providing some of the best data collection, RFID and mobility solutions available, but also keeping your custom applications working flawlessly. We understand that software functionality is a critical component of your mobile solution. Ongoing custom software support ensures that your investment is functioning properly and problems will be resolved quickly. With MobileCare Software Support you can easily and economically extend the life of your valuable software investment.
Custom Software Support Features
An annual Software Support contract covers:
All bug fixes for your custom DecisionPoint application
Immediate access to the experts at DecisionPoint
These features will ensure that your software investment is continually providing you with the best possible technology available. Software Support also provides secure storage of your source code and executable image.
Mobile Application Challenges
As mobile technology becomes more complex, your mobile solution will experience changes and updates. With ongoing support, you can be sure that your custom mobile application still functions properly when these changes occur. Some typical issues that DecisionPoint Software Support can assist with include:
Enterprise application changes- may alter the functionality of your custom application, requiring modifications
Operating environment changes- adjustments may be needed to work with changes to your environment (for example, the use of a new bar code symbology)
Mobile computer upgrades- your custom application may need to be "tweaked" to properly work with new devices or peripherals
How We Deliver
Simply call or email DecisionPoint with any questions you may have regarding your custom application and our highly trained support team will answer them. And DecisionPoint is also just a phone call or email away if you’re having any problems with your custom application. Our team of skilled software technicians will quickly react to resolve any issues, ensuring that your software investment is functioning at its peak.
Next Steps
